ReplyFirst — AI Receptionist & After-Hours Answering Service for BC Trades
ReplyFirst is a 24/7 AI receptionist and after-hours answering service built for British Columbia trades. We answer the calls you would miss, qualify the job, score how urgent it is, and text hot leads to your phone before the customer calls the next company. Keep your current number. Live in days. No contract.
What you get
- 24/7 and after-hours call answering in your company name
- Job qualification and urgency scoring on every call
- Urgent leads routed to your phone in seconds by call or text
- Missed-call text-back so the customer hears back instantly
- Full call summaries, transcripts, and recordings
How it works
- The call comes in. A customer calls at 2 p.m. or 2 a.m., weekday or holiday. Most shops send it to voicemail. Yours won't.
- ReplyFirst picks up first. A natural voice answers in your company name, every time.
- The job gets qualified. It captures the name, address, and problem, then scores the urgency.
- The lead hits your phone. Urgent jobs are texted and called to you in seconds. The rest wait in your inbox.
Pricing
- Starter, $120/month: 24/7 AI answering, after-hours mode, lead qualification, call summaries, urgent call routing.
- Growth, $170/month: Everything in Starter plus website quote form, missed-call text-back, monthly lead report, and CRM/email workflow setup.
- Done-for-you setup, $250 one-time: We build your script, service area, routing rules, notifications, and test the call flow.
No long-term contracts. Cancel anytime. Data stored in Canada.
Who it's for
Built for urgent home-service trades across British Columbia, including Vancouver, Surrey, Burnaby, Richmond, and Victoria: plumbing, HVAC, electrical, garage door repair, roofing, locksmiths, water-damage restoration, appliance repair, pest control, drain cleaning, and strata and property management.
Questions, answered
- Will customers know it's AI?
- The receptionist is professional and natural. You decide how it answers. Most owners keep it simple and pick up in the company name.
- Can it forward urgent calls to me?
- Yes. Urgency is scored on every call and high-priority jobs are routed to you immediately by call or text.
- Can I keep my existing phone number?
- Yes. ReplyFirst works alongside your current BC number. No porting, no new hardware, no new phone.
- Can I control when it answers?
- Set it for after-hours only, overflow, or 24/7. You control the schedule and the rules.
- What happens if I miss the forwarded call?
- The full job summary, contact details, and recording are waiting for you, with a missed-call text-back to the customer.
- Can it book jobs directly?
- It captures and qualifies every job, and on Growth it can drop leads straight into your CRM and workflow.
- How long does setup take?
- Most businesses are live within a few days. Done-for-you setup handles your script, service area, and routing for you.
- Does this replace my staff?
- No. It covers the calls your team can't get to, so the job doesn't go to a competitor. You keep the work and the revenue.
Get in touch: hello@replyfirst.ca